Effective Date: August 27, 2026
These Terms & Conditions govern your use of the Spotless website and your communications with Spotless Tile & Grout LLC, doing business as Spotless Pressure Washing, Carpet Cleaning & Tile & Grout Cleaning (“Spotless,” “we,” “us,” or “our”). By using this website, submitting a form, requesting a quote, or communicating with us, you agree to these Terms & Conditions.
About Spotless
Spotless provides residential and commercial pressure washing, carpet cleaning, tile and grout cleaning, upholstery cleaning, junk removal, and related property-cleaning services in Monroe and surrounding Northeast Georgia communities.
Website Use
You may use this website for lawful purposes, including learning about our services, reading educational content, contacting us, and requesting a quote.
You agree not to:
- Use the website for fraudulent, unlawful, or abusive purposes
- Submit false, misleading, or unauthorized information
- Attempt to interfere with the website’s operation or security
- Copy or misuse website content, photographs, branding, or other materials without permission
- Use automated tools to collect information from the website without authorization
Quote Requests and Service Agreements
Submitting a website form or requesting a quote does not create a binding service agreement or guarantee an appointment.
Pricing, availability, service scope, property conditions, access requirements, exclusions, and payment terms will be confirmed separately. A written estimate, work order, service agreement, or other direct communication from Spotless may contain additional terms that apply to a particular job. If those job-specific terms conflict with these website Terms, the job-specific agreement will control.
Customers are responsible for providing accurate information about the property, requested services, access conditions, stains, damage, hazards, utilities, pets, and other circumstances that may affect the work.
Cleaning Results
Spotless uses professional equipment, products, and cleaning methods appropriate for the services requested. Results vary based on surface type, age, condition, prior treatments, permanent staining, oxidation, wear, damage, contamination, and other conditions outside our control.
No cleaning process can guarantee removal of every stain, odor, discoloration, or defect. Existing damage or permanent changes to a surface may remain visible after cleaning.
Website Information
We make reasonable efforts to keep website information accurate and current. However, service descriptions, availability, pricing references, promotions, and other content may change without notice.
Website content is provided for general information and should not be treated as a final estimate, guarantee, or substitute for a property-specific evaluation.
SMS Messaging Terms
Spotless Tile & Grout LLC may send non-marketing text messages to individuals who voluntarily provide SMS consent. These messages may concern:
- Quote requests
- Follow-up questions
- Appointment scheduling and confirmations
- Service reminders or updates
- Customer-care communications
SMS consent is optional and is not a condition of purchasing services.
Message Frequency and Charges
Message frequency varies based on your quote request, appointment activity, and communications with Spotless.
Message and data rates may apply to messages sent to you from us and to messages you send to us. Contact your wireless carrier if you have questions about your text or data plan.
Opting Out of Text Messages
You may cancel SMS messages at any time by replying STOP to messages from 678-870-7011.
After you send STOP, we will send a confirmation that you have been unsubscribed. After that confirmation, you will no longer receive SMS messages through that messaging program unless you opt in again.
If you later wish to receive messages again, submit a new form with SMS consent or otherwise provide a new valid opt-in.
Messaging Support
For assistance with our messaging program, reply HELP or contact Spotless directly:
Phone: 678-870-7011
Email: info@spotlesstile.net
Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
Privacy
Our collection and use of personal information, including mobile information and SMS consent records, are described in our Privacy Policy:
Mobile information will not be shared with third parties or affiliates for their own marketing or promotional purposes.
Third-Party Services and Links
Our website may use or link to third-party services, including hosting, customer relationship management, email, SMS, analytics, mapping, payment, or social-media services.
We are not responsible for the availability, content, security, terms, or privacy practices of third-party websites and services.
Intellectual Property
The Spotless name, logo, website text, photographs, graphics, service descriptions, and other original materials are owned by or licensed to Spotless unless otherwise stated. They may not be copied, reproduced, republished, or used commercially without written permission.
Disclaimer of Warranties
This website is provided on an “as available” basis. We do not guarantee that the website will always be uninterrupted, error-free, secure, or free from technical problems.
To the extent permitted by law, Spotless disclaims warranties concerning the website and general informational content that are not expressly stated in a separate written service agreement.
Limitation of Liability
To the extent permitted by applicable law, Spotless will not be liable for indirect, incidental, special, or consequential damages resulting from use of—or inability to use—this website.
Nothing in these Terms limits rights or remedies that cannot legally be excluded.
Governing Law
These Terms & Conditions are governed by the laws of the State of Georgia, without regard to conflict-of-law principles.
Changes to These Terms
We may update these Terms & Conditions periodically. Changes will be posted on this page with a revised effective date. Continued use of the website after an update constitutes acceptance of the revised Terms.
Contact Us
Questions about these Terms & Conditions may be directed to:
Spotless Tile & Grout LLC
Monroe, Georgia
Phone: 678-870-7011
Email: info@spotlesstile.net